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If You Need Help

NOTE: If you need help – there is no way to cover your movements online on your personal computer. If your abuser has access to your phone or computer, we recommend that you use a different computer, either at a local library, at a friend’s house or at work.


CALL OUR HELP LINE AT (904) 824-1555

We are here to assist you and provide survivor-focused advocacy through self-help, self-determination and empowerment. Whether you are looking for help for yourself or someone you care about, we are available to provide support 24 hours a day, 7 days a week. Get help now by calling (904) 824-1555.

All Betty Griffin Center services and programs are free. Support is available through our confidential 24-hour help line. Call now (904) 824-1555.

Safe Browsing

If using your computer is a safety concern escape this page by closing at any time.

  • Consider using another device if you believe your computer/device is being monitored or isn’t safe. Perhaps you can use a friend’s or one at the public library.
  • Be aware that your past computer history can be followed.
  • Your browser stores and records the webpages you visit on your computer/device. This is called a web history or a browser cache. You may want conceal your activity online for safety reasons. There are a few ways to accomplish this:
  • Use private browsing. Most browsers have a privacy mode that allows you to visit websites without storing any record of your activity on your computer or device.

Learn more about private browsing:

  • Google: Incognito Mode
  • Firefox: Private Browsing
  • Internet Explorer: InPrivate Browsing
  • Safari: Private Browsing
  • Clear your cache, history, and cookies. If you visited a site without privacy mode, you can erase records of your activity by clearing your cache, history, and cookies on your computer or device. Keep in mind that if someone is actively monitoring your computer, erasing this data could alert them to the fact that you are trying to conceal your actions.
    o Mozilla Firefox: delete browsing history, clear cache, and delete cookies
    o Internet Explorer: delete browsing history and delete cookies
    o Google Chrome: delete browsing history, clear cache, and delete cookies
    o Safari: privacy support

Are you in danger? Call our Help Line at (904) 824-1555

How do I help?

To help your friend or loved one who you think may be in danger, consider the following:

  • Believe the survivor and take the accusations of abuse seriously.
  • Recognize that survivors may not realize they are in danger.
  • Remain neutral as the survivor may need your support in the future.
  • Understand that an abuser generally devalues and control’s their partner’s sense of reality.
  • Respect the survivor’s decisions and be non-judgmental.
  • Provide the survivor with contact information for an advocate through our 24-hour help line (904) 824-1555 or through the national center (800) 799-7233.
  • Be there for your friend or loved one.

For future reference, here are 6 Steps to Support a Survivor.

Outreach Office:

Betty Griffin Center
2450 Old Moultrie Rd, Ste. 202,
St. Augustine, FL 32086

M-F 8:30a.m. - 5p.m. (904) 808-8544 -Voice

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The Betty Griffin Center complies with state and federal non-discrimination laws and policies that prohibit discrimination. Our policy is to ensure equal opportunity for all people who have experienced domestic and/or sexual abuse to participate in and benefit from the programs and activities provided. In accordance with federal law and U.S. Department of Justice policy, Betty Griffin Center is prohibited from, discriminating on the basis of race, color, national origin, religion, sex, age or disability.